More About Me

I'm an Indonesian-born Design Researcher (UX), Service Designer, and Design Strategist based in New York City. I have a Master's degree in Clinical Psychology and an MFA in Transdisciplinary Design.

My design practice revolves around translating sharp insights I've gathered to inspire and drive transformation in organizations by facilitating changes in products, services, programs, processes, and the way people relate with each other in relevant organization context.

I have worked with both major tech companies and small startups in Southeast Asia (Traveloka and Kargo Technologies are two of them), as well as worked with other organizations and communities outside of the tech industry. I’m familiar working as a part of interdisciplinary teams of professionals as well as being an individual thinker and maker. However, I thrive best by working with people.

My experiences help me see design as a process of rendering intentions with care. Therefore I approach my practice with curiosity and patience. I believe in the beauty of the emergent element of design, especially when it happens while we collaborate with others who also care.

Outside work, I spend most of my time by reading, observing people, (trying) to get better at pilates, and playing The Sims.

See my resume here.

My Approach

My practice takes the form of

Dhea joined Traveloka—a travel and lifestyle super app from Indonesia—as our first Product Design Coordinator in 2016 and became one of our strongest design leaders until her departure in mid-2021. She has learned digital product design on-the-job and has grown to be one of the experienced design leads in the company and in Indonesia technology landscape. Her background in clinical psychology and product management enabled her to successfully lead product design teams in multiple business verticals.

I was her direct manager in her last role as a Design Lead in the Transport vertical, with additional responsibility in the Lifestyle vertical. In addition to setting the product design direction, she has managed at least 15 designers and built partnership with at least 10 stakeholders in both verticals. She was influential to the success of the Transport design team during that period.

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I learn a lot, professionally and personally, from my interaction with Dhea throughout the years and hope that more people will have such opportunity to enjoy the collaboration with her.
Arganka Yahya
Former Manager in Traveloka
Dhea is a natural leader. When she just joined Kargo, she really knows how to adapt to the chaotic situation, asses it, and come up with a strategic move for the betterment of our design team organization structure, process, and career path, just in a very short time.

One word to describe what Dhea has done to me as a designer and a person; it was ‘life-changing’. On personal level, I learned a lot from her how to take diversity as a ‘weapon’ instead of being defensive about it, how to manage project portfolio in design context, Dhea also exemplified the words of ‘vulnerability is a strength’ to another level when she tried comprehend the current situation of our design team at that time, can’t mention everything, but it was really a privilege to have Dhea as my leader, any discussion with Dhea will always be fruitful!

I really wish that we can collaborate more in the future, good luck for your new journey!
Ilham P Nasution
Senior Designer at Kargo Technologies
It was a rare opportunity to report to a lead that can guide and pay attention to individual growth while aligning the projects with the business goals of the company as well as Dhea.

Dhea was my design lead for one and a half years in Traveloka Xperience.

During those times, I've seen her not only excel at the leadership role but also as an interaction designer. As a leader, she always encourages designers to have a strategic approach to the problem and setting an example to be able to think critically. She took the time to spearhead initiatives to improve the working process among the designers, product teams, and engineers. She has managed the team to work collaboratively in openness and asked us to challenge ourselves to deliver the quality outcome.

As a designer, Dhea has worked on various projects. She shows the extensive capability to understand the users' needs and address the right problem. Furthermore, she would communicate her vision and deliver an effective and detailed design solution. I had a pleasure working with Dhea.
Maria Yosepha
Senior Designer at Traveloka